Jason has over 15 years experience in the IT industry. As the Operations Manager for NetLink Solutions, he understands what is needed from the initial client interaction to a long-term business relationship. "NetLink Solutions is staffed with excellent customer service team members. We look forward to being the IT provider of choice."

Starting his career in 1999, Bret knows what it takes to be a qualified leader, innovator, accomplished entrepreneur and ultimate IT professional. He has proven success assembling and building a team with exceptional skills and a strong commitment to outstanding customer service. “At NetLink Solutions the customer is our focus; we don’t want to just meet your expectations, we want to exceed them.”

With a degree in Technology, Computer and Information Systems Security/Information Assurance, and more than 11 years in IT support and service, Tyler is well-qualified for his role as Service Manager. He has extensive knowledge of servers, network and system administration, firewalls, and troubleshooting all of the above. “Your support experience with NetLink Solutions is my main focus. I am here to ensure that your support requests are handled and you receive a premier IT experience.”

With four years in the Managed Service field, Kelly has learned to recognize and eliminate issues before they slow or stop production environments. In those situations where prevention and early detection were unable to eliminate a problem, Kelly is also proficient in backup and recovery management. “I value keeping our clients’ systems updated to enhance protection and performance. I would love the privilege of keeping your environment as issue-free as possible.”

BJ has worked in the Managed Services Provider industry for four years and has a decade of experience in the IT field. He enjoys working with the clients and the employees at NetLink Solutions. A few of his roles at NetLink Solutions include Server Administration, IT Security and Incident Response. "I believe in this team and what we can achieve together."

Along with four years of IT experience, Sami is currently pursuing his bachelor's in Cyber Security. He will get to the bottom of your issue and resolve it correctly. "I am a dedicated employee and my #1 priority is to make life easier for the end user. I take pride in what I do and will always do what is right."

Eric has been in the customer service industry for 15 years, four of which were in IT service.  His specialty is third-party applications and desktops.  His colleagues often refer to him as the “QuickBooks Guru” due to his extensive knowledge supporting QuickBooks products. “I especially enjoy working for medical clients and the additional IT challenges of the medical field.  I’m excited to be working with my teammates at NetLink Solutions.  These are some of the most dedicated employees I have been blessed to work with.”

Cody brings eight years in the customer service industry, and two years specifically in IT service.  He is a certified Microsoft Certified Systems Administrator, and delivers excellent support to his customers. “I enjoy the challenges presented in the day-to-day functions in IT and making sure everything is working properly so clients see no downtime. ”

Kyle shares our client-centric philosophy and his addition will enhance our capabilities to deliver superior performance. He has more than five years of customer service experience and one year in the managed service provider industry. Currently Kyle has four Microsoft certifications and will complete more in the near future. "It's a privilege to be part of such a hard working team. I enjoy thinking outside of the box to come up with the correct solution to help out the customer's day-to-day activities.”

Robert has spent the last five years working in the customer service industry, two of which have been in IT service. He is a Microsoft Certified Professional and will use his acquired skillset and full understanding of being a service technician to help him be successful in his new role as a Technical Sales Representative. “I enjoy the IT industry because of its constantly changing nature. Each day there is something new to learn. I feel more than blessed to be a part of the hardworking, dedicated team here at NetLink Solutions.”

Tammy has more than 12 years experience in sales, six of which were in account management.  She has a contagious passion for her career. “I enjoy my job because of the team I am surrounded and supported by.  I also love the relationships with our clients and the opportunity to build on them every day.  For them to trust me, and our team, speaks volumes for everyone and the job we do.”

Bringing an extensive skillset, Darrell is a tremendous asset to NetLink Solutions.  With more than 15 years in sales, he knows how to make a great first impression grow into a thriving business relationship.  He has a unique talent for listening to the business needs of the client, understanding their business priorities and strategies, and matching NetLink Solutions’ IT services to fulfill those needs. "My personal philosophy:  Challenge myself and others to be the best!”

With nearly 10 years of banking/bookkeeping experience under her belt, Casey contributes her strong financial background to our team.  She will be your main contact for all things money related at NetLink Solutions and is very meticulous with client accounts.  When not knee-deep in financials, Casey keeps our team in line (as much as humanly possible) by serving double-duty as our HR ninja.  “It’s fantastic to come to work each day knowing we are all working toward the same goals and putting our clients first.”

In addition to 12 years of administrative experience, Tori also brings her knowledge of recruiting and staffing to our business. Attention to detail, great organizational skills and her ability to multi-task make her a valuable asset to NetLink Solutions. "I appreciate being a part of such a high performing team."